INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will the physical item I receive be exactly the same as the one shown in the photos?

All displayed photos are taken from actual items. Each spiritual artifact, talisman, or ceremonial object is handcrafted and consecrated through formal rituals by Taoist masters. Therefore, slight variations in appearance may naturally occur. We strive to present the true form as faithfully as possible and appreciate your understanding of these sacred differences.

How can I check my order details?

Once you place an order, a confirmation email will be automatically sent to you. You may also check your order status through the "Order Tracking" section on our website.
If you have any questions, feel free to contact us via email or through our online chat.

Do you accept returns or exchanges?

We do not accept returns without cause.
Each spiritual item or service is individually consecrated during a formal ritual, carrying a unique spiritual connection that cannot be reused or transferred once activated. Therefore, returns are not appropriate out of respect for Taoist practice.

However, if your item is damaged during shipping, we will gladly arrange a free replacement. Please contact us within 48 hours of receiving your order, providing photos as evidence.
Thank you for your understanding and reverence for the sacred nature of Taoist rituals.

How long will it take for my order to be shipped?

We typically dispatch orders within 1–5 business days, depending on the type of item:

  • Physical items (e.g., robes, incense burners, protective objects): If no special consecration is required, shipping is usually arranged within 1–3 business days.

  • Consecrated or custom-made items: Since formal rituals must be performed at auspicious times and sometimes require additional material preparation, processing usually takes 3–5 business days.

  • Virtual services (e.g., date selection, fortune readings, remote blessings): These can often be completed on the same day or the next day, subject to coordination with the Taoist master and the selection of a favorable time.

We always uphold the principle of respecting the Dao and sincerity in practice, and we do not rush sacred rituals simply for speed. We appreciate your patience and understanding.

Do you provide international shipping? Is shipping free?

Yes, we provide worldwide shipping to most countries and regions.
We are pleased to offer free global shipping on all items and services — no matter where you are located, there will be no additional shipping fee.

You can request any spiritual service or item from anywhere in the world, and we will arrange for safe and respectful delivery to your location.

I’m unsure which Taoist service or item is right for me. Can I consult with you?

Absolutely.
Each individual's karmic circumstances, life conditions, and needs are unique. Therefore, the choice of spiritual services, rituals, or talismans should be tailored accordingly.

To better recommend the appropriate service, we kindly ask you to provide the following basic information when consulting:

  • Your main intention or wish (e.g., blessing for health, wealth, protection, resolving obstacles, seeking a child, finding love, etc.);

  • The target of the blessing or service (yourself, family member, business, residence, etc.);

  • Current issues or concerns (brief description if applicable);

  • Preferred timeline (if you have a specific date, event, or urgency);

  • Your location and time zone (for remote rituals or auspicious time calculations).

Based on this information, our Taoist masters will recommend the most suitable ceremony or item and advise you on the next steps.

🧘‍♂️ All recommendations are made with respect for natural laws, karmic flow, and the sacred teachings of the Dao.

For consultations, please feel free to contact us:

📧 Email: my1642407438@gmail.com
💬 Online Chat: Click the "Chat" button on the bottom right of our website for real-time assistance.

We will arrange a Taoist master to respond to your inquiry as soon as possible, typically within 24 hours.

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